If you see the following error banner “It seems that there is an issue with the website configuration”
Follow these steps to solve the issue:
Update pixfort Theme and pixfort Core Plugin
Make sure that the Theme and pixfort core plugin are updated to the latest version.
Need help updating the theme? See: How to update pixfort theme
How to Update pixfort Theme
Check License Activation
If the site was migrated from an old staging domain, or the website domain was changed, without disconnecting the site before the migration/change, ensure that the theme is activated correctly on the new domain by the following steps:
- Disconnect the theme from:
WordPress Admin Panel › pixfort › Dashboard › Manage › Disconnect Site - Refresh the page.
- Activate the theme by clicking on the “Activate Theme” button.
Still Seeing The Error?
Contact us from your pixfort account and our team will investigate and get your site back up and running.